Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Zeoby website, mobile experience, and related services (collectively, the "Platform"), operated by Zeoby ("Zeoby," "we," "us," or "our"). By browsing the Platform, submitting an inquiry, or creating a clinic account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.

2. About Zeoby

Zeoby is a US-operated marketing and discovery platform that helps patients find, compare, and connect with independently owned and operated medical, dental, and wellness clinics around the world. Zeoby does not own, operate, or staff any clinic listed on the Platform, and no clinic is our agent, employee, or joint venture partner. Every treatment, appointment, and financial arrangement is made directly between you and the clinic you choose.

3. Medical Disclaimer

Zeoby is not a healthcare provider and does not practice medicine. Content on the Platform — including clinic profiles, doctor bios, treatment descriptions, pricing, and patient reviews — is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Using the Platform, sending an inquiry, or communicating with a clinic through Zeoby does not create a doctor-patient relationship between you and Zeoby.

Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition, and before starting, changing, or traveling for any treatment. Medical and surgical procedures, including elective and cosmetic procedures, carry inherent risks; outcomes vary by individual and are never guaranteed by Zeoby or by any clinic listed on the Platform.

4. Zero Platform Fees & No Payment Processing

Zeoby does not charge patients to browse the Platform or to send an inquiry, and we never process, hold, or take a commission on payment for medical treatment. Zeoby is not a party to, and bears no responsibility for, any financial transaction, deposit, refund, or dispute between you and a clinic. All payment terms — including pricing, deposits, and cancellation or refund policies — are set solely by the clinic and should be confirmed directly with them before you travel or commit to treatment.

5. Clinic Listings & Verification

Zeoby undertakes a good-faith review of clinics before listing them as "verified," which may include checks for business registration and accreditations such as JCI, ISO, or TEMOS where claimed. Verification reflects the information available to Zeoby at the time of review and is not a guaranteeof a clinic's current licensing status, quality of care, safety record, or outcomes. You are responsible for independently verifying a clinic's credentials, licensing, and suitability for your needs — including with your own physician — before undergoing any treatment.

6. Accounts & Patient Inquiries

Clinics register for an account to manage their Platform listing; patients do not need an account to browse the Platform or contact a clinic. When you submit an inquiry, we share the details you provide with the relevant clinic so they can respond to you directly, and we send you a reference number so you can track your inquiry's status. You must be at least 18 years old, or the age of majority in your jurisdiction, to submit an inquiry or create an account.

7. Acceptable Use

You agree not to:

• Submit false, misleading, or fraudulent inquiries, reviews, or clinic listings;
• Scrape, harvest, or use automated means to extract data from the Platform without our written consent;
• Impersonate any person or entity, or misrepresent your affiliation with a clinic;
• Use the Platform to transmit unlawful, defamatory, or harassing content, or to infringe another party's intellectual property or privacy rights; or
• Attempt to interfere with, disrupt, or gain unauthorized access to the Platform or its underlying systems.

We may suspend or terminate access for anyone who violates this section, without prior notice.

8. Intellectual Property

The Platform, including its design, text, graphics, logos, and underlying software, is owned by Zeoby or its licensors and is protected by copyright, trademark, and other intellectual property laws. Clinics retain ownership of the photos, descriptions, and other content they submit for their listings, and grant Zeoby a non-exclusive, worldwide, royalty-free license to display that content on the Platform for as long as the listing is active.

9. Third-Party Links & Services

The Platform may link to, or embed content from, third-party websites and services (including individual clinic websites) that Zeoby does not control. We are not responsible for the content, accuracy, or practices of any third-party site, and linking to it does not imply our endorsement.

10. Disclaimers & Limitation of Liability

THE PLATFORM AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. ZEOBY DOES NOT WARRANT THAT ANY CLINIC, TREATMENT, OR OUTCOME WILL MEET YOUR EXPECTATIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, ZEOBY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR ANY DEALING WITH A CLINIC. ZEOBY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM WILL NOT EXCEED ONE HUNDRED US DOLLARS ($100), SINCE ZEOBY DOES NOT CHARGE PATIENTS TO USE THE PLATFORM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold Zeoby harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Platform, or your dealings with any clinic you connected with through the Platform.

12. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, including for violation of these Terms. You may stop using the Platform, or request deletion of your account, at any time by contacting us.

13. Governing Law & Disputes

These Terms are governed by the laws of the United States and the state in which Zeoby is incorporated, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Platform will be resolved in the courts located in that state, except where applicable law requires otherwise.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us at legal@zeoby.com.